Patient Reviews

"I’ve visited the office 2x total for extractions (wisdom teeth). The second visit was an emergency extraction and they were able to fit me into their schedule immediately. Which interrupted their lunch break. The staff did not complain or bring this to my attention they simply CARED about my issue. Which is appreciated. Dr. P and staff are very kind, courteous, fairly priced, and professional. Being an adult who isn’t exactly fond of seeing the dentist, they made me feel comfortable and explained thoroughly every move they’d be making and were realistic on the pain vs. pressure aspect. My husband and myself will continue to use this office in the future and have recommended many friends and family members to do so as well. The ONLY drawback is the phone. I wished there were someone who answered the telephone. But on the other hand I’ve always left my name and number and received a call back within an hour or two. I’ve always excused this as the staff is an "all hands on deck" crew. When I’m in the office (waiting for my appointment) I can hear the phone ringing but I also notice the receptionist handling a patient (checking out, checking in, or simply answering questions) and making face to face interaction her priority. Which working in customer service & patient care this is how it’s supposed to be done.-Laura K."